Terms of Service

1. About VAVU

VAVU (joinvavu.com) is an online training platform for aspiring virtual assistants. We provide lessons, practice tasks with feedback, templates, and, for eligible plans, done-for-you CV, resume, and portfolio services.

2. Your account

• You must be at least 18, or have the consent of a parent or guardian.
• Give accurate information and keep your password private. You are responsible for activity on your account.
• One account per person. Accounts and paid access cannot be shared or resold.

3. Plans and payments

• Starter: free access to selected lessons.
• Pro: 30 days of access per payment. Pro does not renew automatically.
• Hire-Ready Bootcamp: one-time payment for lifetime access to Bootcamp materials and the services listed on the Plans page.
• Payments are processed by PayMongo (GCash, Maya, cards). VAVU does not store your card details.
• Price changes never affect a period you already paid for.

4. Refunds

See our Refund Policy, which is part of these Terms.

5. Done-for-you documents

• We create your CV, resume, and portfolio from the information and work samples you provide.
• You confirm that everything you provide is true. We do not invent experience, results, or credentials.
• You own the final documents.

6. No job guarantee

VAVU trains you and helps you prepare, but we do not guarantee employment, clients, or a specific income. Results depend on your effort, skills, and the market.

7. Acceptable use

• Do not copy, share, record, or resell our lessons or materials.
• Do not submit unlawful, plagiarized, or harmful content.
• Do not try to access accounts, data, or areas you are not allowed to use.
• We may suspend or close accounts that break these rules.

8. Intellectual property

Lessons, videos, templates, and branding belong to VAVU. Your submissions remain yours; you allow us to review them and, with your permission, feature them as student work.

9. Limitation of liability

VAVU is provided as is. To the extent allowed by Philippine law, we are not liable for indirect losses, or for losses greater than the amount you paid us in the last 3 months.

10. Changes and governing law

We may update these Terms and will notify you by email or in the app. These Terms are governed by the laws of the Republic of the Philippines.